County of Marin Health and Human Services

Access Team

The Access Team is always open! The 24/7 phone line is: 1-888-818-1115


The BHRS Access Team is a multidisciplinary team that provides information, screenings, and clinical assessments in order to provide referrals for mental health and substance use services for Medi-Cal beneficiaries and low-income uninsured residents of Marin County.  The Access line is operated 24/7 and screenings and assessments are provided during business hours in-person, by phone, and via telehealth (video). The Access Team provides referrals and authorizations for Specialty Mental Health Services including for psychiatry, case management, and psychotherapy that may be provided by BHRS programs and/or a network of organizational and individual providers. The Access Team also reviews and authorizes substance use residential treatment services pursuant to the Drug Medi-Cal Waiver. Pre-consumers requesting mental health and/or substance use treatment services may be referred to seek services from other entities if the nature and severity of the mental health and/or substance use impairment of the individuals does not require specialty services.

Access Team Contact Information:
Address:              250 Bon Air Road, Greenbrae, CA 94904
Phone:                1-888-818-1115 (24 hours/7 days a week)

Mental Health and Substance Use Services (MHSUS) changed its name to Behavioral Health and Recovery Services (BHRS).  As such, all references in existing departmental policies and procedures to MHSUS can be understood to reference BHRS as well.