County of Marin Health and Human Services

Adult Protective Services

The Division of Aging and Adult Services administers Adult Protective Services (APS). The APS program provides services to protect, prevent, and remedy abuse of elders and dependent adults. APS strives to reduce risk, maintain and enhance quality of life, promote self sufficiency and respect the right to self determination.

APS social workers investigate and seek to correct situations of abuse and neglect. The social worker will offer the older or dependent adult a plan of services, using the least restrictive method of intervention. With the goal of enabling the person to live as safely and independently as possible, the APS social worker will coordinate services with available family, supportive friends and community resources.

If you suspect abuse in a long-term care facility, contact the Marin County Long-Term Care Ombudsman at (415) 473-7446.

Phone:
(415) 473-2774 x24
Address:
10 North San Pedro Rd.
Hours:
Monday - Friday, 8:00am - 5:00pm

Forms and Additional Info

Application Process:
  1. Call APS to report dependent adult or elder abuse: (415) 473-2774 x24
  2. Complete State of California Abuse report forms:
  3. Mail the written report within 2 working days to:

Marin County Adult Protective Services
10 N. San Pedro Road
San Rafael, CA 94903

To report dependent adult/elder abuse in a long term care facility such as a skilled nursing facility or residential care facility, call the Long Term Care Ombudsman (415) 473-7446.

Failure to report suspected abuse is a misdemeanor punishable by imprisonment/fine.

Eligibility: People 65 or older or dependent adult suffering from physical, financial, or psychological abuse, neglect or exploitation.
Description:

Anyone aged 18 to 64 who, because of their mental or physical disability is unable to effectively protect themselves against abuse or neglect, or anyone age of 65 or older, who is suspected of being abused or neglected, is eligible for APS without regard to income. If you suspect that an elderly or dependent adult is being abused or neglected, call Marin County Adult Protective Services, 24 hours/day, at 473-2774. All calls are handled confidentially. If a request for APS is considered inappropriate, or if the victim refuses services, the intake social worker can provide consultation, information and referral to the caller. When necessary, APS will keep confidential the name of the person who reported the suspicions.