County of Marin Health and Human Services


Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


If you are seeking information related to COVID-19 (Coronavirus), please visit our Public Health website, call the COVID-19 hotline (415) 473-7191, or email If you are seeking information and resources for older adults, persons with disabilities, or family caregivers, please email us at or call 415-457-INFO.

Due to the COVID-19 situation, we are experiencing very high call volumes. We will return your call as soon as possible. Thank you.

NEW IHSS Timesheets

Starting May 1, 2013, the State is implementing a new computer database for the IHSS program. This will change how timesheets are processed and how they are completed by providers.

What's New

  • Timesheets will look different
  • Time is entered in hours and minutes (sample on reverse)
  • Timesheets will be electronically processed in Chico, CA
  • Timesheets MUST be mailed to the address pre-printed on the timesheet
  • Incorrect timesheets will be rejected and your pay check will be delayed

For Questions Call:
Marin County IHSS: 457-INFO (4636)
SEIU-UHW for Marin County: 1-800-585-4250
The IHSS Public Authority of Marin: 415-499-1024

Timesheet Do's

  • Watch the video
  • Attend drop in hours
  • Complete in BLACK ink only
  • Write clearly and legibly
  • Turn timesheet over and sign

Direct Deposit Form (PDF - All Languages)
Click the link above or call 1-866-376-7066 to sign up for direct deposits.

More information available on the California Department of Social Services IHSS website.