County of Marin Health and Human Services

Aging Solutions, Inc.

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email 457-INFO@marincounty.org.
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

 

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Aging Solutions, Inc.

Care Coordinators, Advisors and Advocates for seniors and families with aging parents. We provide care management services including assessments and care planning, coordination of services, problem solving and guidance. We have extensive experience dealing with complex situations involving dementia, drug and alcohol problems, and elder abuse.

Phone: 

(415) 324-5088

Email: 

Hours: 

9:00 am to 5:00 pm Monday through Friday

Fax: 

(800) 316-3692

Address: 

1000 4th Street, Suite 440
San Rafael, CA 94901

ADA Access: 

Yes

Application Process: 

None

Eligibility: 

ability to pay

Language: 

  • English

Accepted Payment: 

Cash, check, credit cards

Fees: 

$200 per hour