County of Marin Health and Human Services

Covia Alma Latina

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


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Covia Alma Latina

Multicultural outreach duplicates Covia’s programs for Spanish-speaking older adults. It develops and implements educational outreach and special events for Novato’s Hispanic community members. The group offers the opportunity to meet once a month for lunch and to listen to informative presentations of interest, as well as to connect with our Outreach Specialist who works to support older adults in day-to-day challenges and connect them to support services.

Alma latina duplica los programas de covia: servicios comunitarios para las personas de la tercera edad. Aparte, desarrolla y coordina eventos multiculturales, y  ofrece a sus miembros la oportunidad de reunirse una vez por mes, para almorzar y disfrutar de presentaciones informativas de interés.



(415) 899-8297