County of Marin Health and Human Services

Crestwood Solano (Our House)

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County's largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

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Crestwood Solano (Our House)

Crestwood Solano (Our House) is a 46 bed licensed Adult Residential Facility ARF/augmented Board and Care. We serve multicultural males and females adult 18-59 years of age with Axis 1 diagnosis such as Schizophrenia, Bipolar etc. and Axis 2 diagnosis such as Personality disorder. Our House is designed to work in partnership with clients who are active and committed to their mental health recovery. An emphasis is placed on community integration. The philosophy at Our House is that recovery is possible for everyone and being in the presence of someone with the belief that one can recover will have a positive impact on the negative aspects of mental illness. We are a recovery based community focused on assisting, encouraging, educating and supporting clients to reach their full potential and achieve their individual goals and dreams. We offer Wellness Recovery Action Plan, Dialectical Behavioral Therapy, Dual Recovery, and Trauma Informed Care etc.


(707) 558-1777



(707) 558-1770


2201 Tuolume Street
Vallejo, CA 94589


  • English
  • Tagalog
  • Spanish
  • Mandarin
  • Cantonese
  • Japanese