County of Marin Health and Human Services

Homeward Bound of Marin: Family Center

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email 457-INFO@marincounty.org.
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

 

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Homeward Bound of Marin: Family Center

The point of entry to Homeward Bound's Family Services Program, the 9-room Family Center offers emergency shelter to families with children aged 0 to 18 years. Each family occupies a private room and shares communal space including kitchen, bathrooms, playroom and living room. Services include counseling, meal support, help with job and housing search, homework club, outings and enrichment activities, and access to Head Start child care. As space becomes available, families may be referred to Homeward Bound's transitional or permanent supportive housing programs. Homeward of Marin is a zero tolerance agency. Family Center charges a nominal fee for services.

Phone: 

Address: 

430 Mission Ave
San Rafael, CA 94901