County of Marin Health and Human Services

Hospice by the Bay

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


This Community Resource Guide is a new feature being developed by the County of Marin Department of Health and Human Services.
Please provide your feedback to help us make improvements (click here).

Hospice by the Bay

The non-profit Hospice by the Bay is the second oldest hospice in the nation and the first in California. We provide comprehensive hospice and palliative care for patients, support for their families and caregivers, and grief counseling to anyone coping with loss in the counties of Marin, San Francisco, San Mateo and Sonoma, and the cities of American Canyon, Napa and Vallejo. We are certified by Medicare and Medi-Cal and accredited by The Joint Commission (TJC). Most patient costs are covered through health reimbursement from Medicare, Medi-Cal and private insurance. Charitable contributions from individuals and corporate donors, and sales from our San Rafael and Novato thrift stores and Used Book Room in Corte Madera also benefit the agency's programs and services, enabling us to say that no hospice-appropriate patient is ever turned away, regardless of ability to pay.





17 E. Sir Francis Drake Blvd.
Larkspur, CA 94939

Application Process: 

Contact Admissions Department


Contact Admissions Department


  • Spanish
  • Chinese

Accepted Payment: 

Majority of care covered by Medicare, Medi-Cal or private insurance.


Majority of care covered by Medicare, Medi-Cal or private insurance.