County of Marin Health and Human Services

Marin County Department of Health and Human Services Division of Aging and Adult Services: Adult Protective Services (APS)

Coronavirus (COVID-19) Shelter in Place Order for Marin County

To contact us for essential services, please use the following resource numbers:

Dial 711 for CA Relay Service

  • Public Health: 415-473-7191 | COVID-19 Website | COVID-19 E-mail
    • Note: this number is for non-medical questions about COVID-19 (Coronavirus). Hours of Operation: Monday – Friday, 9:30am to 12pm and 1pm to 5pm. 

  • Adult Protective Services: 415-473-2774
  • Skilled Nursing/Assisted Living Ombudsman: 415-473-7446 
  • Child Protective Services: 415-473-7153
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1-877-410-8817
  • General Relief: 415-473-3450
  • Behavioral Health and Recovery Services Access Line: 1-888-818-1115
  • Information and Assistance - for older adults, persons with disabilities, and family caregivers: 415-457-INFO (415-457-4636)

Starting March 17, 2020, most County of Marin Health and Human Services offices and public spaces are closed.
Please call ahead if you have an appointment or are required to be assisted in-person.

This Community Resource Guide is a new feature being developed by the County of Marin Department of Health and Human Services.
Please provide your feedback to help us make improvements (click here).

Marin County Department of Health and Human Services Division of Aging and Adult Services: Adult Protective Services (APS)

The Division of Aging and Adult Services administers Adult Protective Services (APS). The APS program provides services to protect, prevent, and remedy abuse of elders and dependent adults. APS strives to reduce risk, maintain and enhance quality of life, promote self sufficiency and respect the right to self determination.

APS social workers investigate and seek to correct situations of abuse and neglect. The social worker will offer the older or dependent adult a plan of services, using the least restrictive method of intervention. With the goal of enabling the person to live as safely and independently as possible, the APS social worker will coordinate services with available family, supportive friends and community resources.

If you suspect abuse in a long-term care facility, contact the Marin County Long-Term Care Ombudsman at (415) 473-7446.



24 hour phone line



10 N.San Pedro Road
San Rafael, CA 94903


Anyone aged 18 to 64 who, because of their mental or physical disability is unable to effectively protect themselves against abuse or neglect, or anyone age of 65 or older, who is suspected of being abused or neglected, is eligible for APS.