County of Marin Health and Human Services

Marin County Department of Health and Human Services Division of Behavioral Health and Recovery Services: Crisis Stabilization Unit (CSU)

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


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Marin County Department of Health and Human Services Division of Behavioral Health and Recovery Services: Crisis Stabilization Unit (CSU)

Crisis Stabilization Unit (CSU) provides the following services: Psychiatric emergency response for voluntary and involuntary (W&I Code 5150) clients who are experiencing acute psychiatric symptoms Crisis stabilization to support the resolution of psychiatric emergencies within 24 hours Evaluation of clients for psychiatric hospitalization or referral to other services CSU screening and intervention services are available 24 hours a day, 7 days per week. Length of stay is limited to less than 24 hours. Admissions for hospital inpatient care are arranged as necessary. Referrals are received from all other components of BHRS, other HHS divisions, the County Jail, local police, and from other mental health providers. In addition, families and individuals may request service for themselves.


(415) 499-6666


24 hours a day, 7 days a week


250 Bon Air Road
Greenbrae, CA 94904


Open to all Marin County residents and visitors who are experiencing a mental health crisis, such as suicidal depression or psychotic behavior, that requires immediate attention.