County of Marin Health and Human Services

Marin County Department of Health and Human Services Division of Social Services: Public Assistance

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County's largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit c4yourself.com.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email 473-INFO@marincounty.org.
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

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Marin County Department of Health and Human Services Division of Social Services: Public Assistance

The Public Assistance Branch of the Division is responsible for the administration of eligibility determinations for the major public assistance programs in Marin County. Division staff provide eligibility determinations and related services for the following programs: (Temporary Assistance to Needy Families/California Work Opportunity and Responsibility to Kids, Medi-Cal, County Medical Services Program, Food Stamps, and General Assistance/Cash Aid.) Temporary Assistance to Needy Families/California Work Opportunity and Responsibility to Kids (CalWORKs) CalWORKs is a cash program which aids families with children who are deprived of parental support because of parental unemployment, absence or incapacity.

Phone: 

(877) 410-8817

Hours: 

Monday - Friday, 8:00 am - 4:30 pm

Fax: 

(415) 473-3555

Address: 

120 North Redwood Drive - West Wing
San Rafael, CA 94903

Language: 

  • Spanish