County of Marin Health and Human Services

North Marin Community Services

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


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North Marin Community Services

The North Marin Community Services offers a food pantry and helps low-income residents in Novato overcome their crises and move toward self-sufficiency. A 501(c)3 community-based nonprofit agency, it provides housing assistance, employment, counseling, educational programs, information and referral, emergency food and transportation services for seniors. Employment & Job Matching Program offers skill & interest assessment; resume & interviewing assistance; job developing, matching & coaching; workplace etiquette/ethics. Also available: Local job listings, internet access for employment seekers.
Rental and Critical Needs Assistance:
• One time financial assistance is available for families with children living in the home, seniors or disabled adults. Single adults at risk of being homeless may also be eligible depending upon availability of funds.
• Families who are homeless or are at risk of being homeless can be provided with a one-time payment of rent or mortgage to prevent a loss of housing.
• Grants for critical needs such as car repairs, medical bills, and special equipment.


(415) 897-4147



M-F 9-5:00/Client Services: M,T,W,TH 9:30 -11:30, 1-4:00


(415) 897-7171


1907 Novato Blvd.
Novato, CA 94947


  • English
  • Spanish