County of Marin Health and Human Services

Ritter Center

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County's largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

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Ritter Center

Ritter Center is a community-based organization that has assisted Marin's low-income and homeless populations for more than 35 years. We help homeless and very low-income individuals and families in Marin stabilize their lives by offering a number of social services including: primary health care, specialty care coordination and medical respite bed care coordination; integrated mental health and substance use counseling; comprehensive case management including permanent supportive housing, rental assistance, representative payee financial management, transition services for county jail releases, and rapid government benefit enrollment; supplemental groceries; shower, laundry, and restroom facilities; general delivery mail; and voicemail boxes. All of Ritter Center's programs and services are provided free of charge to people experiencing poverty.


(415) 457-8182



Mon-Fri 8:30am-12:30pm, 1:30pm-4:30pm


(415) 457-7471


16 Ritter Street
P.O. Box 3517
San Rafael, CA 94912

ADA Access: 


Application Process: 

Must meet with a counselor in person




all services are provided free of charge