Information and Assistance
Information on Service Adjustments During the COVID-19 Emergency
HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.
If you are seeking information related to COVID-19 (Coronavirus), please visit our Public Health website, call the COVID-19 hotline (415) 473-7191, or email COVIDfirstname.lastname@example.org. If you are seeking information and resources for older adults, persons with disabilities, or family caregivers, please email us at 457-INFO@marincounty.org or call 415-457-INFO.
Due to the COVID-19 situation, we are experiencing very high call volumes. We will return your call as soon as possible. Thank you.
- Information and Assistance (I&A) social workers answer calls from the public regarding the full range of social services and related resources available to Marin County older adults, adults with disabilities and family caregivers.
- Assist callers in clarifying their needs and desires
- Language Translation Available: Social workers who speak Spanish are available during business hours. All language translation services are also available.
- In-depth face-to-face meetings for more complex referrals
For the Marin County Online Community Resource Guide, click on a link below: