County of Marin Health and Human Services


Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


What is Kin-GAP?

The Kinship Guardianship Assistance Payment program (Kin-GAP) is a permanency option for children in long-term foster care placements with relative caregivers who have become the child's legal guardian.

Who is Eligible?

To be eligible to receive a Kin-GAP payment all of the following conditions must be met:

  • The child was dependent of the juvenile Court placed with the relative for at least 12 consecutive months before the guardianship was ordered by the juvenile Court and before dependency was dismissed.
  • The social worker assessed the relative caregiver and determined that he or she no longer needed the supervision of a social worker or the juvenile Court and was ready and able to leave the foster care system.
  • The relative guardianship was ordered by the Juvenile Court.
  • The juvenile court dependency was dismissed on or after January 1, 2000.
  • The child is a US citizen, US national or has lawful immigration status.

What are the Payments for Kin-GAP?

Kin-GAP payments are equal to the basic family home rate for the county in which the child resides. Children receiving Kin-GAP are not entitled to receive Special Needs Increments but they do receive clothing allowances.