County of Marin Health and Human Services

Public Health Updates

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email 457-INFO@marincounty.org.
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

 

Marin County Public Health sends out Health Alerts, Advisories, and Updates to Marin County clinicians, via email, regarding communicable disease outbreaks, immunization updates, and emerging infectious diseases.

Urgency Level Categories

Alert: Conveys the highest level of importance; warrants immediate action or attention.
Advisory: Provides important information for specific incident or situation; may not require immediate action.
Update: Provides updated information regarding an incident or situation; unlikely to require immediate action.

Current Health Alerts, Advisories, Updates


PH Advisory Novel Coronavirus (COVID-19) – Use of Public Transportation - 3/15/20 - Advisory
EH Novel Coronavirus (COVID-19) Guidance for Cleaning Community Spaces - 3/14/20 - Advisory

Cleaning regularly touched surfaces is an important way to protect against COVID-19 infection. Current evidence suggests that the virus may remain infectious for hours to days on surfaces made from a variety of materials. Marin County Public Health and Marin County Environmental Health Services is providing this information to guide the cleaning and disinfection of common areas in non-medical facilities in the community, such as schools, offices, daycare centers, businesses, community centers that do not house persons overnight. 

PH Advisory Novel Coronavirus (COVID-19) – Childcare Guidance - PH Advisory Novel Coronavirus (COVID-19) – Childcare Guidance - 3/13/20 - Advisory
PH Advisory Guidance for Vulnerable Settings: Novel Coronavirus (COVID-19) - 3/12/20 - Advisory
PH Alert: Novel Coronavirus (COVID-19) 03/11/2020 - PH Alert: Novel Coronavirus (COVID-19) 03.11.20 - 3/11/20 - Alert

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