County of Marin Health and Human Services

Substance Use Services

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


The Marin County Department of Health and Human Services, Behavioral Health and Recovery Services (BHRS) offers a wide range of education, prevention, treatment and counseling services to Marin County residents.

Provider Directory

Beneficiary Handbook (English)

Beneficiary Handbook (Spanish)

Substance Use Services (SUS) serves as an administrative office that contracts the majority of its federal, state and local funds to community-based, non-profit organizations. Within these agencies, multiple programs are delivered including:

  • Residential treatment for men, women and women with children;
  • Outpatient treatment for adolescents and adults;
  • Narcotic replacement therapy services;
  • Primary and secondary prevention services for adolescents and adults;
  • HIV and Hepatitis C testing and early intervention services;
  • Residential and outpatient services for parolees;
  • First- and Multiple Offender Drinking Driver programs; and
  • Drug Diversion program for adults.

The Division is responsible for ensuring Contractor's compliance in accordance with applicable Federal, State and local laws, statutes, rules, regulations, guidelines and ordinances. Both informal and formal monitoring of contract objectives and use of funds are performed as well as technical assistance in program planning and implementation. County contracted providers can access all contractor materials at this website: MarinHHS Substance Use Services Contractor Resources.


Eligibility requirements differ among the various contracted treatment providers. In all treatment agencies, a sliding scale fee, approved by the County Substance Use Services Administrator, is applied.

Mental Health and Substance Use Services (MHSUS) changed its name to Behavioral Health and Recovery Services (BHRS).  As such, all references in existing departmental policies and procedures to MHSUS can be understood to reference BHRS as well.