County of Marin Health and Human Services

Apply: Volunteering with Health and Human Services Programs

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email 457-INFO@marincounty.org.
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

 

How to apply to become a volunteer

After reviewing the Health and Human Services volunteer role openings here, interested candidates may apply by clicking on the link below and your volunteer application will be sent to the HHS volunteer coordinator.

Online Volunteer Application Form

After applying, what is the process to become a volunteer?
After submitting your application, volunteers will be called (usually within two weeks) and may also be invited to an in-person interview with a volunteer coordinator or potential supervisor to see if there is a match.

Before beginning a volunteer position, an onboarding process which takes a minimum of 2-3 hours to complete takes place which includes:

  • Paperwork including a contract and oath of confidentiality
  • County Compliance and HIPAA trainings (additional trainings may be required too, depending upon the placement)
  • In most cases a Livescan (DOJ and FBI background check) will be required but will be provided at no charge to the volunteer. Clearance must be obtained before a placement can be made.
  • An orientation which contains an overview of Health and Human Services programs