County of Marin Health and Human Services

Flu Activity in Marin County

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


Influenza activity has increased significantly in California and in Marin County over the last few weeks, and influenza A (H3N2) is currently predominating this season. In general, H3N2 is associated with more deaths and hospitalizations in persons 65 years and older and in children under 2 years old. Marin County Emergency Departments (EDs) are managing a high volume of influenza patients. Most patients evaluated for influenza-like illness (ILI)1 in EDs are sent home. Clinicians can help protect ED resources for patients who require emergency response by managing lower risk ILI on an outpatient basis. While vaccine effectiveness this season is lower than most years, the recommendations for immunization with seasonal influenza vaccine remain the same. Even when vaccine effectiveness is limited, immunization prevents illnesses and hospitalizations, decreases severity of disease, and offers protection against other strains of influenza that are circulating.  


Additional Resources Marin County Public Health –



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