County of Marin Health and Human Services

Aldersly Garden Retirement Community

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


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Aldersly Garden Retirement Community

Aldersly is centrally located in beautiful Marin County. Our San Rafael retirement community is in a quiet residential neighborhood with tree lined streets, yet walking distance to many amenities such as Whole Foods, Trader Joes, cafes, restaurants, banks and shopping. Residents enjoy views of Mt Tamalpais as well as being surrounded by mature, well maintained gardens. As a Continuing Care Retirement Community we offer three levels of community living all on the same campus. All levels have three delicious meals a day plus snacks, transportation to appointments and shopping and daily activities plus the security of 24hours a day staffing.


(415) 453-9271


(415) 453-6377


326 Mission Avenue
San Rafael, CA 94901