County of Marin Health and Human Services

Heart of Humanity Home Health Care Services

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


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Heart of Humanity Home Health Care Services

Heart of Humanity Health Services, Inc. is state licensed by the Department of Health. We are a five star agency since 1996. We specialize in high tech services, pediatrics, seniors and advanced illness management. We offer caregivers, nurses, and therapists for medical and non-medical caregiver services and case management in Marin, Napa, Sonoma and San Francisco. We specialize in home care for seniors with diverse conditions, infants, children and adults.
Skilled Home Care: Our skilled care services are performed by licensed professional nurses, therapists, and social workers. We are experts in high technology care including infusion therapy, advanced wound care, and wound vacs. Rehabilitation services include physical, occupational and speech therapy.
Non-medical Services: Home care that includes; companion care, respite care, and any personal care assistance; bathing, toileting, dressing, errands, transportation, medication reminders, meal preparation, light housekeeping and much more.
Our Commitment: We are committed to providing extraordinary home care services in the home for the ill, disabled, elderly and homebound. We understand that personal dignity is a vital component of health and wellbeing. As the industry leader for medical and non-medical home care services, we value the importance of treating others as you would want others to treat you.


(415) 898-4278



Everyday of the week 24/7


(415) 898-0446


1400 Grant Avenue #203
Novato, CA 94945

ADA Access: 



  • English
  • Spanish

Accepted Payment: 

Private Pay, Long Term Care Insurance, Worker's Compensation


If you believe our company may be of assistance to you or a loved one, please call Heart of Humanity to discuss need and cost. Thank you. We look forward to hearing from you.