County of Marin Health and Human Services

Marin County Department of Health and Human Services Division of Community Mental Health Services: HOPE Program and Senior Peer Counseling

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit c4yourself.com.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email 473-INFO@marincounty.org.
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

 

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Marin County Department of Health and Human Services Division of Community Mental Health Services: HOPE Program and Senior Peer Counseling

The HOPE Program is a Mental Health Services Act funded program that provides intensive case management for people over the age of 60 and who are suffering from mental illness. The HOPE Program team uses a multi-disciplinary approach and is comprised of mental health practitioners, nurse practitioners, a public guardian and a psychiatrist. An extensive assessment process is conducted in order to determine eligibility. Once eligibility is met, services will focus on promoting mental health, housing issues, medication and physical health coordination. Senior Peer Counseling is also for people over the age of 60 but the focus is on supporting those who would benefit from a little extra support in their life. Support is provided by trained volunteers who receive weekly supervision from a licensed MFT and/or Registered Nurse. Decreasing isolation, issues of aging, grief and depression are common issues addressed in Senior Peer Counseling. Both The HOPE Program and Senior Peer Counseling are departments within Community Mental Health Services of the County of Marin. Both programs are offered in English and Spanish and are offered where the senior resides.

Phone: 

(415) 473-4306

Email: 

Fax: 

(415) 473-4307

Address: 

3270 Kerner Blvd.
San Rafael, CA 94901

Application Process: 

Please call (415) 473-4306 to start the referral process.

Eligibility: 

For the HOPE Program the client must be over the age of 60, must have a mental health diagnosis, must be at risk of losing their housing, and must be underserved.

Fees: 

Medical and Medicare will be billed and a cost of share will be determined.