County of Marin Health and Human Services

Martinelli House / Mercy Housing

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


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Martinelli House / Mercy Housing

Martinelli House is a Non-Profit Organizations which offers affordable housing for persons aged 62 and older. Martinelli House has Studio and 1 bedroom apartments currently renting for $650 and $750 per month. There are income restrictions, minimum income of at least 2 times the monthly rent and a maximum income determined by the number of people in the household. An example would be for household of 1 person applying for a studio apartment the annual household income must be between $15,600 and $43,250. Rents and income limits are subject to change without notice. There is also a limited number of apartments where the rent is based on gross income, approximately 30%. For additional information please contact Jocelyn Diaz, Property Manager at the phone number or email address below.





1327 Lincoln Avenue
San Rafael, CA 94901


One must be 62 years or over


No fee for Resident Services, Resident utilities