County of Marin Health and Human Services

Eligibility Screen and Application

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


It can be tough to get the help your family needs. Marin County offers a free and easy way to find out if you can get help from many different federal, state and local programs. Try this eligibility application process to find out if you might qualify for helpful benefits. Through a series of questions, the program will match you to as many programs for assistance as possible so that you get the benefits you deserve.

Marin County's eligibility application process will tell you which programs you MAY qualify for. Due to the complexity of the eligibility process, it can only give you a reasonable idea of your possible eligibility. If you have questions about any of the programs represented on the site, please call the number provided with each program or visit the web pages listed by clicking on the links provided. Marin County residents can also call (415) 457-INFO | (415-457-4636) to receive more information on county programs.

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