County of Marin Health and Human Services

Family Support Meetings

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)



Thursday Evenings 7-8:30pm

Beginning 6/18/20 on Zoom virtual platform

What do we do?  We are a group of clinical staff and family partners who offer time each week to provide support, guidance, and a safe place to share your stories, connect with others who are having similar experiences, and provide education and information that may be helpful as you navigate the complexities of behavioral health challenges.

It is our goal to co-create an environment that fosters personal growth, self-awareness, and knowledge acquisition through compassion and honest conversation.  Through this dialogue, we will address topics that that include numerous behavioral health related issues including, but not limited to:

  • Medications
  • How to recognize and compassionately respond to symptoms and behaviours
  • How to access mental health or substance use treatment services
  • Explanation of county BHRS services
  • Self-care strategies
  • Health boundary setting
  • Community resources
  • Common misconceptions


Meeting ID: 870 3530 2790             Password: 117133

No video capability?  You can call in on the phone: (669) 900-6833 (San Jose number)

Meeting ID: 87035302790#            Password: 117133#



Mental Health and Substance Use Services (MHSUS) changed its name to Behavioral Health and Recovery Services (BHRS).  As such, all references in existing departmental policies and procedures to MHSUS can be understood to reference BHRS as well.