County of Marin Health and Human Services

Healthy Kids Update

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County's largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

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Healthy Kids Update

The Healthy Kids insurance product will be discontinued effective June 30, 2015. Healthy Kids (HK) and Kaiser Child Health Program (KP CHP) have the same eligibility criteria. Parents will have the opportunity to sign their children up for KP CHP.

Eligibility for enrollment Kaiser Child Health Program:

  • Marin Residents
  • Under the age of 19
  • Household income less than 300% Federal Poverty Level
  • Are not eligible for Medi-Cal, Covered California or job-based health insurance

Families with children enrolled in Healthy Kids will receive a letter from Partnership HealthCare of California (PHC) the first week in April confirming their child(ren) will be dis-enrolled from HK effective June 30, 2015.

Next steps:

  1. Continue to keep your appointments and contact your Primary Care physician if your child needs care.
  2. Continue to pay your Healthy Kids Premiums.
  3. To explore other options to maintain your primary care at Marin Community Clinic make an appointment with the MCC enrollment counselors at (415) 755-2586.
  4. To apply for Kaiser Child Health Program make an appointment with Marin CHI 1(415)473-3434. They will let you know what documents to bring for the appointment. To ensure your child has coverage make an appointment by June 15, 2015.

If you would like more information you are invited to attend a Parent Meeting. Please call CHI to reserve a space.

  • Thursday April 16, 2015 5:30-7:30pm
  • Saturday May 16, 2015 9-11am
  • Saturday May 30, 2015 9-11am
  • Wednesday June 3, 2015 5:30-7:30pm

Actualización de Healthy Kids

El seguro médico de Healthy Kids será descontinuado a partir del 30 de Junio del 2015. Healthy Kids (HK) y Kaiser Child Health Program (KP CHP) tienen los mismos requisitos de elegibilidad. Los padres de familia tienen la oportunidad de inscribir a sus hijos al Kaiser Child Health Program.

Requisitos para inscribirse al Kaiser Child Health Program:

  • Ser residente del Condado de Marin
  • Ser menor de 19 años de edad
  • Tener un ingreso por debajo de 300% del nivel federal de pobreza
  • No ser elegibles para Medi-Cal, Covered California o seguro médico patrocinado por su empleador

Las familias con niños inscritos en Healthy Kids recibirán una carta de Partnership HealthPlan of California (PHC) la primera semana de Abril, confirmando que sus hijos serán desafiliados de Healthy Kids a partir del 30 de Junio del 2015.

Próximos pasos:

  1. Mantenga sus citas y contacte a su doctor si sus hijos necesitan cuidado medico
  2. Continúe pagando sus primas mensuales a Healthy Kids
  3. Para explorar otras opciones de cómo mantener su cuidado médico en Marin Community Clinic, haga una cita con los consejeros de inscripciones llamando al (415)755-2586.
  4. Para aplicar al Kaiser Child Health Program, haga una cita con Marin CHI llamando al (415)473-3434. Ellos le informaran sobre cuales documentos debe traer a su cita. Para asegurar que sus hijos no se queden sin cobertura, haga una cita antes del 15 de Junio del 2015.

Si usted quiere recibir más información, está invitado a asistir a una de las charlas informativas para padres. Por favor llame a CHI para reservar su lugar.

  • Jueves 16 de Abril, 2015 5:30-7:30pm
  • Sábado 16 de Mayo, 2015 9:00-11:00am
  • Sábado 30 de Mayo, 2015 9:00-11:00am
  • Miércoles 3 de Junio, 2015 5:30-7:30pm