County of Marin Health and Human Services

Odyssey Team - Homeless Outreach Full Service Partnership Program

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


Telephone: (415) 473-3240
Address: 1682 Novato Blvd., Ste. 105, Novato, CA  94947


The Odyssey Program is intended to support adults, age 18 and above, who struggle with severe mental health symptoms and, as a result, are homeless. The goal of the program is to improve social & emotional functioning, independent living skills and to increase educational and employment opportunities in order to decrease and prevent homelessness. Additionally, Peer services are provided in support of recovery by trained individuals with lived experience.

Target Population

The target population of the Odyssey Program is adults, age 18 and above, with serious mental illness and who are currently homeless or at risk of homelessness. Priority is given to individuals who are currently unserved, underserved or not optimally served by traditional mental health services. Individuals may or may not have a co-occurring substance abuse disorder.

Admission Criteria

Adults eligible for the Odyssey Program must struggle with chronic and persistent mental illness must be homeless. Anyone can make a referral into the Odyssey Program. While Odyssey is not a housing program, it does support clients to become self-sufficient in their housing goals.

Medi-Cal insurance is needed.

Services Provided

  • Peer Support
  • Psychotherapy
  • Psychiatric Medication Management
  • Intensive Case Management 
    • Personal Services Coordinator
    • Customized treatment goals established
    • Psychiatric treatment
    • Skills building
    • Bridging to resources that will help support a meaningful life including: financial, independent living, health, educational, occupational, vocational, legal, substance use, family, community involvement

Contact Information

The Odyssey Program 415-473-3240.

For general information regarding any services offered through Marin Behavioral Health and Recovery Services please call the Access Line at 888-818-1115.

SERVICES ARE PROVIDED IN ENGLISH, SPANISH. Interpreter services are available for other languages upon request.


Mental Health and Substance Use Services (MHSUS) changed its name to Behavioral Health and Recovery Services (BHRS).  As such, all references in existing departmental policies and procedures to MHSUS can be understood to reference BHRS as well.