County of Marin Health and Human Services

California Children’s Services (CCS)

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


If your child has a catastrophic or serious medical condition, the California Children Services (CCS) program may be able to provide financial assistance for diagnostic and treatment up to age 21. Physical and occupational therapy services also are available at the Medical Therapy Program (MTP) for specific medical diagnoses. Applicants must meet medical, financial and residential eligibility requirements for the CCS General Medical Program. There is no financial qualifier for the MTP. Apply by fax, phone, or e-mail.

Eligibility Requirements

  • Your child must be under 21 years of age.
  • Your child must be a permanent resident of the California county where you apply. County of employment does not qualify for application.
  • Your family income must be less than $40,000 per year, according to the adjusted gross income on your California income taxes. OR, a child whose family has a higher income may receive services if the estimated cost of medical care in one year is expected to exceed 20 percent of the family income. There is no financial qualifier for the Medical Therapy Program.
  • Only certain medical conditions are eligible for CCS. In general, CCS covers medical conditions that are physically disabling or require medical, surgical or rehabilitative services. If there is adequate medical documentation to suggest an eligible medical condition, your child may qualify for free diagnostic services, including examinations, laboratory tests and X-rays.
  • Click here for a complete list of all medically eligible conditions.

*Some families may be required to pay an annual assessment fee and/or annual enrollment fee. The annual assessment fee is $20, and the annual enrollment fee is calculated based on income and family size.

As of January 2019, Marin CCS implemented Whole Child Model (WCM) with Partnership HealthPlan of California.

For More Information about all aspects of CCS: CLICK HERE.

Also Check Out: State CSS & Golden Gate Regional Center.