County of Marin Health and Human Services

Family Health Programs

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


Family Health Programs is part of Health and Human Services and consists of the county health programs serving children in Marin. Our goal is strengthening families to create health and wellness equity in Marin.



  • 23% of children in Marin (12,000 youth) live below 200% of the Federal Poverty Level – just $50,200 for a family of four.  This is enough children to fill every chair in 10 middle schools.
  • While Marin is ranked as one the wealthiest counties in California, 6% of Marin’s youth age 0-17 (3,100 children) live in communities of concentrated poverty  (areas in which at least  30% of residents live below the federal poverty level).  This is enough children to fill 43 school buses.
  • Marin has the opportunity to change these numbers and to create more equitable communities for a better future for all children in Marin. 
  • These numbers haven’t changed significantly in the last 10 years, and HHS - Family Health Programs commits to decreasing inequity and increasing health and wellness.