County of Marin Health and Human Services

CalWORKS Employment Services

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


CalWORKs Employment Services administers Welfare-to-Work employment services to Marin County families receiving public assistance/cash aid or TANF (Temporary Assistance to Needy Families). The goal of the program is to help families reach self-sufficiency and reduce or eliminate their need for cash assistance.

Services include comprehensive case management and job preparation services by professional employment development counselors. Participants receive individualized Welfare-to-Work plans that may include:

  • Vocational assessment
  • Mental health, substance abuse or domestic abuse evaluations
  • Vocational training
  • Educational activities
  • Job search
  • Identification of barriers to employment and counseling services to address barriers
  • Supportive services such as child care, transportation assistance, clothing and tools
  • Support to pregnant and parenting teens

Participants are referred directly by their Eligibility Workers to employment services.