County of Marin Health and Human Services

Children’s Mental Health Strategic Planning Initiative Spring and Summer 2015

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices are reopening with limited staffing to the public on Tuesday, June 9, following an in-service training day on June 8. The campus at 120 North Redwood Drive in San Rafael will open one day later, on June 10. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


Marin Mental Health & Substance Use Services (MHSUS) Children’s Mental Health is writing a Strategic Plan and we want your input. Join us in this important work as we evaluate our current programs and incorporate newly identified needs and emerging issues into an updated comprehensive and integrated continuum of services for the population we serve.

We will be interviewing key members in our community including our many partners in juvenile justice, education and community based organizations. There will also be two community meetings in spring 2015 which we encourage you to attend. The first one is April 20, 9am – 11am at 20 NSP, Mt Tam Room. Please check this site for the date of the second meeting and to keep informed of our Strategic Plan process.

We would like to hear from you!

If you are unable to participate in a Community Meeting or would prefer to provide written input, please submit your ideas and strategies about county services for children and families below. We would appreciate your response to the two questions below and any other feedback that you want to submit. Thank you for taking the time to share your input. Public comments will be posted on this website.

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Mental Health and Substance Use Services (MHSUS) changed its name to Behavioral Health and Recovery Services (BHRS).  As such, all references in existing departmental policies and procedures to MHSUS can be understood to reference BHRS as well.