County of Marin Health and Human Services

Marin County Department of Health and Human Services Division of Social Services: Medi-Cal

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


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Marin County Department of Health and Human Services Division of Social Services: Medi-Cal

The Medi-Cal program provides medical care for the aged, disabled, those under 21 years of age and the parents of children deprived of parental support due to absence, incapacity or unemployment. The Medi-Cal program is administered by the Marin County Department of Health and Human Services, Division of Social Services. (Si quiaiera oir información en espanol sobre el programa de servicias médicos del candado (CMSP) cuélque el teléfono y use el número (877) 410-8817.) This program provides eligible applicants with a Medi-Cal card that may be used for services at participating pharmacies, hospitals, and doctor’s offices.




8:00 a.m. - 4:30pm



120 North Redwood Drive
San Rafael, CA 94903

Application Process: 

If you would like to apply for the Medi-Cal Program you may do so in person, by mail or by telephone. To expedite your application you may wish to bring with you the following items of verification if applicable: A picture identification card, social sec


Determined upon application


  • English
  • Spanish
  • Vietnamese
  • Interpeters available for other languages