County of Marin Health and Human Services

Medi-Cal

During the COVID-19 public health emergency (PHE), Marin Medi-Cal beneficiaries have stayed enrolled in the program. If your contact information or household circumstances have changed, please update your information today by contacting our office at: 1-877-410-8817 or visit http://www.benefitscal.com/. This may help you keep your Medi-Cal coverage after the COVID-19 PHE ends.

ANNOUNCEMENT: Public Assistance Modified Services  

Due to the increased volume of applications during the pandemic, we are experiencing a significant backlog of Medi-Cal applications and long wait times at our Call Center. To rectify this situation and improve overall customer service, the Public Assistance Call Center will be closed on three upcoming Wednesdays: April 13, April 27, and May 11, 2022. 

Additionally, the Public Assistance lobbies at 120 N. Redwood Drive and 3240 Kerner Boulevard in San Rafael will have modified services on those days. 

In-person services available: 

  • Emergency services available for CalWORKs applicants and recipients 
  • Future appointments can be scheduled for other urgent needs  
  • EBT card pick-ups   
  • Mail pick-ups for homeless clients using 120 N. Redwood as mailing address 

Please consider accessing services at BenefitsCal.com or calling our Interactive Voice Response system at 877-410-8817 on these dates. 

ANUNCIO: Servicios Modificados de Asistencia Pública 

Debido al aumento en el volumen de solicitudes durante la pandemia, estamos experimentando una importante acumulación de solicitudes de Medi-Cal y largos tiempos de espera en nuestro Centro de Atención Telefónica. Para rectificar esta situación y mejorar el servicio al cliente en general, el Centro de Atención Telefónica de Asistencia Pública estará cerrado en tres miércoles venideros: 13 de abril, 27 de abril, y 11 de mayo de 2022. 

Adicionalmente, las salas de Asistencia Pública en 120 N. Redwood Drive y 3240 Kerner Boulevard en San Rafael tendrán servicios modificados durante esos días. 

Servicios en persona disponibles: 

  • Servicios de emergencia disponibles para solicitantes y beneficiarios de  CalWORKs  
  • Se pueden programar futuras citas para otras necesidades urgentes  
  • Retiros de tarjetas EBT
  • Retiro de correo para clientes sin hogar que usan 120 N. Redwood como dirección de correo 

Por favor, considere acceder a los servicios en BenefitsCal.com o llamar a nuestro Sistema Interactivo de Respuesta de Voz al 877-410-8817 en estas fechas. 

 

Sự thông báo: Điều Chỉnh Các Dịch Vụ Hỗ Trợ Công Chúng:

Do số lượng đơn đăng ký tăng lên trong thời gian đại dịch, chúng tôi đang gặp phải tình trạng tồn đọng đáng kể các đơn đăng ký Medi-Cal và thời gian chờ đợi lâu khi sử dụng dịch vụ Trung Tâm Hỗ Trợ Qua Điện Thoại (Call Center) của chúng tôi. Để khắc phục tình trạng này và cải thiện dịch vụ khách hàng tổng thể, Trung Tâm Hỗ Trợ Công Chúng Qua Điện Thoại (Public Assistance Call Center) sẽ đóng cửa vào ba ngày thứ Tư sắp tới: 13 tháng 4, 27 tháng 4 và 11 tháng 5 năm 2022.

Ngoài ra, các văn phòng Hỗ Trợ Công Chúng (Public Assistance lobbies) tại 120 N. Redwood Drive và 3240 Kerner Boulevard ở San Rafael sẽ có các dịch vụ điều chỉnh vào những ngày đó.

Các Dịch Vụ Trực Tiếp Sẵn Có:

  • Các dịch vụ khẩn cấp sẵn có cho người nộp và nhận đơn CalWORKs
  • Có thể lên lịch các cuộc hẹn trong tương lai dành cho các nhu cầu khẩn cấp khác 
  • Nhận thẻ EBT
  • Dịch vụ nhận thư từ dành cho những cá nhân vô gia cư đang sử dụng địa chỉ 120 N. Redwood để nhận và gửi thư từ

Vui lòng cân nhắc tiếp cận các dịch vụ tại BenefitsCal.com hoặc gọi đến hệ thống Phản Hồi Bằng Giọng Nói Tương Tác (Interactive Voice Response system) của chúng tôi theo số 877-410-8817 vào những ngày này.

 

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BenefitsCal is here! 

BenefitsCal.com is a new simple way for customers to apply for, view, and renew benefits for health coverage, food and cash assistance.

BenefitsCal is the first statewide automated site built by and for the people of California.  Together, we benefit.

BenefitsCal will make it easier than ever to:

  • Apply online
  • Renew your benefits
  • Upload documents
  • Report changes
  • Connect with a caseworker

BenefitsCal supports applications for

  • CalFresh
  • Medi-Cal/County Medical Services Program (CMSP)
  • CalWORKS
  • General Aid/General Relief (GA/GR)
  • Disaster CalFresh
  • Cash Assistance Program for Immigrants (CAPI)

Visit BenefitsCal.com today to apply.

Medi-Cal Announcements

If you or a member of your family is enrolled in the Medi-Cal Access Program, the Medi-Cal Access Infants Program, the Optional Targeted Low Income Program, the County Children's Health Initiative Program, or the Working Disabled Program, and are experiencing hardship due to the COVID-19 public health emergency, you can request a COVID-19 premium waiver by calling one of the following numbers:

  • Medi-Cal Access Program (MCAP)
    • 1-800-433-2611
    • Monday to Friday 9 a.m. to 7 p.m. or on Saturday from 8 a.m. to 12 p.m.
  • Medi-Cal Access Infant Program (MCAIP)
    • 1-800-880-5305
    • Optional Targeted Low-Income Children's Program (OTLICP)
    • Monday to Friday 8 a.m. to 8 p.m. or on Saturday from 8 a.m. to 12 p.m.
  • Working Disabled Program
    • Call 1-916-445-9891
    • Medi-Cal members in the 250% Working Disabled Program should call 1-916-445-9891, or
    • fax 1-916-440-5676,
    • or request a waiver and credits online here.
  • County Children's Health Initiative (CCHIP)
    • 1-800-912-2447
    • Monday to Friday 8 a.m. to 7 p.m. or on Saturday from 8 a.m. to 12 p.m.
  • Examples when calling to request a premium waiver and credits: “I want a COVID premium waiver to stop my monthly premiums, and I would like premium credits for payments I made since the start of the pandemic in March 2020."

Overview

The Marin County Public Assistance branch offers several options for health coverage for Marin County residents, including Medi-Cal and CMSP. Our highly trained staff of Eligibility Workers are ready to take applications year-round and help connect Marin County residents to the services they are eligible for.

Medi-Cal

The Medi-Cal program offers free or low-cost medical, vision, and dental services to eligible residents. Medi-Cal is California's Medicaid program.

Who May Be Eligible for Medi-Cal: Low-income adults, families with children, seniors, persons with disabilities, pregnant persons, children in foster care, former foster youth up to age 26, and individuals with diseases such as tuberculosis, breast and/or cervical cancer, or HIV

County Medical Services Program (CMSP)

CMSP is a county-funded program that provides temporary health coverage for eligible Marin County residents.

Who May Be Eligible for CMSP: Marin County residents between the ages of 21 through 64 who are not eligible for Medi-Cal, with incomes between 138% and 300% of the Federal Poverty Level, and who meet personal property limits. You will be screened for Medi-Cal and CMSP when you apply for health benefits; you do not have to separately apply for CMSP when applying for health benefits.

How to Apply for Medi-Cal and CMSP

Online:

By Phone:

To apply by phone, please call 1-877-410-8817 (toll free)

By Mail:

  • To apply by mail, send completed application to PO Box 4160, San Rafael, CA 94913.
  • You can print and download Medi-Cal applications (English) (Espanol). These fill-and-print PDF forms may be completed online and printed to hardcopy to be signed and mailed. View other translated Medi-Cal applications.
  • If applying for Medi-Cal and other programs, such as CalFresh or CalWORKs, view English and Spanish applications. 

By Fax:

To apply by fax, please send your Medi-Cal application to (415) 473-3554

In Person:

If you wish to apply for Medi-Cal or CMSP in person, you can go to one of our Marin County Social Services offices below:

120 N. Redwood Drive. San Rafael, CA 94903
3240 Kerner Blvd. San Rafael, CA 94901
1 - 6th St. Point Reyes Station, CA 94956

Our offices are open Monday through Friday between 8:00 a.m. and 4:30 p.m.

Frequently Asked Questions

  • Full scope benefits generally provides medical, dental, mental health, vision (eye) care, drugs your doctor orders, and more.  Full scope Medi-Cal and CMSP benefits are available to individuals who meet all eligibility criteria and are either United States citizens/nationals or have satisfactory immigration status.
  • Restricted scope benefits provide limited health care coverage such as emergency services and pregnancy-related services. Restricted scope Medi-Cal and CMSP benefits are available to individuals who meet the eligibility criteria and whose immigration status has not been determined, who are not United States citizens/nationals, or who do not have satisfactory immigration status.
  • Effective May 1, 2016, all children under the age of 19 are eligible for full-scope Medi-Cal benefits regardless of immigration status, as long as they meet all other eligibility requirements.
  • Effective January 1, 2020, under the Young Adult Expansion initiative, all young adults under the age of 26 are eligible for full scope Medi-Cal benefits regardless of immigration status, as long as they meet all other eligibility requirements.
Last Updated: 12/03/2021 - 3:12pm
  • Generally Medi-Cal is renewed once per year; however, some beneficiaries may be renewed automatically. If you are required to renew, then you will receive notification from the county with instructions on how to renew your Medi-Cal.
  • After you renewal is processed, our office will send you a letter to let you know if you still qualify for Medi-Cal.
Last Updated: 12/03/2021 - 3:18pm

Medi-Cal is California's Medicaid program. Medi-Cal provides(link is external) free or low-cost medical, vision, and dental services(link is external) for individuals and families who live in California and meet all eligibility criteria. People who receive Medi-Cal in Marin include low-income adults, families with children, seniors, persons with disabilities, children in foster care, former foster youth up to age 26, pregnant persons, etc. For more information, click here for English and here for Spanish.

Last Updated: 12/03/2021 - 3:06pm

You can call the Medi-Nurse Line at (877) 409-9052 to connect with a nurse, day or night, to talk about COVID-19 symptoms and help connect you with local resources in your area.

Last Updated: 12/03/2021 - 3:25pm

There are multiple convenient ways you can apply for Medi-Cal and CMSP, including:

  • Online: www.benefitscal.com(link is external) or www.coveredca.com(link is external)
  • By Phone: (877) 410-8817
  • In person:
  • 120 N. Redwood Drive, San Rafael, CA 94903
  • 3240 Kerner Blvd., San Rafael, CA 94901
  • 1 6th St., Point Reyes Station, CA 94956
  • By fax: (415) 473-355
  • By mail: PO Box 4160, San Rafael, CA 94913
Last Updated: 12/03/2021 - 3:13pm