County of Marin Health and Human Services

Public Assistance

Public Assistance is Moving Back to Permanent (3240 Kerner) Location

We're moving back to our permanent location on June 9th! Staff are returning to 3240 Kerner from a temporary move next door. NOTE: Public Assistance services will be closed until 1pm on Wednesday, June 9th while moving and setting up staff equipment. The lobby at 3240 Kerner will be open after 1pm for any needed assistance and services. ¡Nos estaremos mudando de regreso a nuestra ubicación permanente! El personal estará de regreso en 3240 Kerner el 9 de junio. NOTA: Los servicios de asistencia pública estarán cerrados hasta la 1:00 pm el miércoles 9 de junio mientras se mueven y se instalan los equipos del personal.  La oficina de 3240 Kerner se abrirá  después de la 1:00 pm para proveer asistencia y los servicios necesarios para el público.

We encourage you to call our call center (877) 410-8817 or go online at C4Yourself or getcalfresh.org for more information on public benefits. There is also a document drop-off box available 24/7 across from 3240 Kerner Blvd.

Le sugerimos a que llame a nuestro centro de llamadas (877) 410-8817 o ingresen en línea en C4Yourself o getcalfresh.org para obtener más información sobre beneficios públicos. También hay un buzón de entrega de documentos frente a 3240 Kerner Blvd

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The Public Assistance Branch of the Division of Social Services is responsible for the administration the major public assistance programs in Marin County. Division staff provide eligibility determinations and related services for the following programs:
CalWorksMedi-CalCMSPCalFresh - SNAP

Verifications Required:

When applying for public assistance programs, certain items are required to determine if an individual or family is eligible. The verifications needed may vary depending on the program you are applying for.

Please provide the following items for each family member applying for aid, if applicable:

  • Picture identification card
  • Social Security card
  • Medicare card or other health insurance card
  • Proof of citizenship or immigration status (birth certificate, passport, immigration card or VISA)
  • Proof of address (lease, rent receipt, utility bill)
  • Proof of income (paystubs, Federal income tax return with all attachments for self-employed, unemployment or disability payments, cash gifts or loans received)
  • Verification of property/assets (checking, savings, IRA or retirement account statements, car registration(s), land owned, etc.)
  • Additional verification may be requested

Welfare Fraud:

The Special Investigations Unit (SIU) is responsible for maintaining the integrity of public assistance programs. Welfare fraud investigators are charged with deterring, detecting and prosecuting fraud. This ensures that our programs are available for those in need of assistance. Referrals are received from the community, automated detection systems, eligibility staff and other agencies, hotlines, etc. All referrals are investigated, and the caller may remain anonymous. We have a bilingual speaking investigator available for Spanish referrals and assisting in translations.

SIU also contains the Collections Unit, which is responsible for billing and collecting overpayments due to administrative errors, client caused errors, and intentional program violations. Marin participates in the Tax Intercept Program which enables our Department to collect money from clients that are not paying by intercepting their tax returns.

To report suspected fraud for CalWORKs, CalFresh, General Assistance or In-Home Support Services (IHSS) please call (415) 473-7071 or fax (415) 473-7166.

To report Medi-Cal suspected fraud for Medi-Cal, please call (800) 822-6222, emailstopmedicalfraud@dhcs.ca.gov, or submit a complaint form online at https://apps.dhcs.ca.gov/AutoForm2/default.aspx?af=1828.

Online Eligibility Screener: find out if you might qualify for helpful benefits.