County of Marin Health and Human Services

How much advance notice do you need if I need to cancel my meal delivery?

If you are seeking information related to COVID-19 (Coronavirus), please visit our Public Health website or call the CA COVID-19 hotline 833‑422‑4255. If you are seeking information and resources for older adults, persons with disabilities, or family caregivers, please email us at 473-INFO@marincounty.org or call 415-473-INFO.  Due to the COVID-19 situation, we are experiencing very high call volumes. We will return your call as soon as possible. Thank you.

Answer: 

While we realize emergencies occur, we require a minimum of a week to HOLD a meal delivery. As much notice as possible allows us to keep wasted meals to a minimum and cuts down on unwanted or unsuccessful deliveries. Scheduling appointments on the days you are not expecting meal deliveries helps in this area and keeps cancelations to a minimum.