County of Marin Health and Human Services

If You Are in a Crisis

Coronavirus (COVID-19) Shelter in Place Order for Marin County

To contact us for essential services, please use the following resource numbers:

Dial 711 for CA Relay Service

  • Public Health: 415-473-7191 | COVID-19 Website | COVID-19 E-mail
    • Note: this number is for non-medical questions about COVID-19 (Coronavirus). Hours of Operation: Monday – Friday, 9:30am to 12pm and 1pm to 5pm. 

  • Adult Protective Services: 415-473-2774
  • Skilled Nursing/Assisted Living Ombudsman: 415-473-7446 
  • Child Protective Services: 415-473-7153
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1-877-410-8817
  • General Relief: 415-473-3450
  • Behavioral Health and Recovery Services Access Line: 1-888-818-1115
  • Information and Assistance - for older adults, persons with disabilities, and family caregivers: 415-457-INFO (415-457-4636)

Starting March 17, 2020, most County of Marin Health and Human Services offices and public spaces are closed.
Please call ahead if you have an appointment or are required to be assisted in-person.

If you are thinking about harming yourself or attempting suicide, thinking about harming someone else, experiencing severe emotional or behavioral distress, feeling out of touch with reality or disoriented, feeling out of control, or experiencing an inability to care for yourself, seek help right away:

  • Call your medical doctor or your mental health provider.
  • Call 911 for emergency services.
  • Go to the nearest hospital emergency room.
  • Call or go to County of Marin’s Crisis Stabilization Unit (CSU), available 24 hours a day, 7 days a week, and can be reached at 415-473-6666.
  • Call the County of Marin’s Mobile Crisis Response Team between 1-9pm, 7 days a week, and can be reached at 415-473-6392. This is not a replacement for calling 911.
  • Call the toll-free, 24-hour hotline of the National Suicide Prevention Lifeline at 1-800-273-TALK (1-800-273-8255) to be connected to a trained counselor.

Remove yourself from any imminent danger. Ask a family member or friend to help you make these calls or take you to the hospital.

IF YOU HAVE A FAMILY MEMBER OR FRIEND IN A CRISIS

If you have a family member or friend who is expressing intent to harm him or herself or attempt suicide, call 911 and try to stay with the person until help arrives. If the person is threatening to harm others or exhibiting dangerous or threatening behaviors, call 911.

In non-life threatening situations, try to get the person to seek help immediately from an emergency room, physician, or mental health professional. Take seriously any comments about suicide or wishing to die. Even if you do not believe your family member or friend will actually attempt suicide, the person is clearly in distress and can benefit from your help in receiving mental health treatment.

Mental Health and Substance Use Services (MHSUS) changed its name to Behavioral Health and Recovery Services (BHRS).  As such, all references in existing departmental policies and procedures to MHSUS can be understood to reference BHRS as well.