County of Marin Health and Human Services

Marin County Medical Volunteer Programs

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email 457-INFO@marincounty.org.
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

 

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6/10/20 UPDATE

Thank you for your interest in supporting COVID-19 response in Marin County! The County of Marin is focused on sustaining and enhancing a stable and effective team for a year or more that can meet the challenges and dynamic nature of this unprecedented event.

At this time, our priority is to accept licensed healthcare professionals to support medical surge and contact investigations into the Marin County Medical Reserve Corps program. If you are interested in volunteering and are a licensed healthcare professional, please carefully read the volunteer eligibility and registration process below. 

IF YOU ARE NOT A HEALTHCARE PROFESSIONAL - or are a professional with an expired license – and want to help, we have a pandemic response role for bilingual volunteers posted here. We also are adding names to a waitlist of un-licensed residents willing to volunteer as contract tracers in case there is a later major surge; click here for waitlist details. For other volunteer opportunities, please visit the Center for Volunteer and Nonprofit Leadership’s disaster services webpage and periodically check the county’s MarinShares: Marin County Volunteers page. Thanks for your willingness to serve our community! 

INTERNSHIPS: The department of Health and Human Services continues to leverage existing relationships with many local universities to engage nursing, public health, and other students for internship opportunities. Interested student interns may submit a general application.

PAID POSITIONS: We are regularly posting contingent hire COVID response roles. We invite you to check the county jobs page to see current openings. If you don’t see what you’re looking for, you may also submit a job interest card for public health. By doing so, you will be alerted to relevant COVID response job openings when they arise.

COVID-19 MEDICAL VOLUNTEER DEPLOYMENT OPPORTUNITIES: 

  • Contact Tracing: Clinically licensed persons interested in volunteering as Contact Tracers are welcome to apply to the program. We are continuing to grow our volunteer pool for contact tracing. In particular, speakers of Spanish and other non-English languages are in high demand. No age restriction.
  • Point of Testing: Licensed healthcare providers (RN PA MD EMT Paramedic LVN) under the age of 65 are needed to support COVID-19 field testing.
  • Alternate Care Site: Volunteers remain on standby to support an Alternate Care Site to support medical surge. 

MEDICAL VOLUNTEER ELIGIBILITY

To be eligible for COVID-19 emergency medical staffing roles, you must:

  • Be 18 years of age or older
  • Have a valid California License for clinical practice 
  • Have no negative licensure/certification actions 

MEDICAL VOLUNTEER REGISTRATION INSTRUCTIONS 

All volunteers must register on the California Disaster Healthcare Volunteers (DHV) website. Please note that the header on this website says California Health Corps. We will receive your application if you select Marin County Unit. Follow these steps to register: 

  1. Visit: https://www.healthcarevolunteers.ca.gov/ (Note: this page is titled California Health Corps. If you follow these steps your application will be routed to Marin County.) 
  2. Click “Register Now” tab at the top of the page
  3. Select "Add organizations" then “County Organizations” 
  4. Find and select “Marin County”  Do not select "COVID-19"
  5. Once you are registered, you will be contacted to confirm your registration if you meet the requirements. 

DHV Tips:

  • During the on-line registration process, you will be asked to enter information regarding your license. It’s important that you fill out all fields so your profile is 100% complete.
  • Enter information about the best way to contact you, and other relevant background information.
  • Once you've registered, your credentials will be validated - before an emergency - so that you can be deployed quickly and efficiently. Your information will only be viewed by authorized system managers.

MEDICAL VOLUNTEER PROGRAM SUMMARY

Marin County has two medical volunteer (unpaid) teams: 1) the Marin County "Surge" Unit and 2) the Marin Medical Reserve Corps. Additionally, the state of California formed a team called the California Health Corps for individuals interested in paid roles. Please read below for more information regarding each team.

MARIN COUNTY "SURGE" UNIT

MARIN MEDICAL RESERVE CORPS 

CALIFORNIA HEALTH CORPS (CHC)

These volunteers are on a reserve list of licensed healthcare volunteers and can be called to back up the Marin Medical Reserve Corps (MMRC) or Marin County Public Health during emergencies related to large-scale, catastrophic events. Volunteers receive just-in-time training prior to deployment. During COVID-19, all new volunteers will be on-boarded into the Marin County Unit. In the future they will be offered an opportunity to join the MMRC.  These are the first volunteers deployed by the County of Marin in a medical emergency. Volunteers are engaged and active in unit preparedness and response activities and have increased training and participation requirements. At this time, MMRC is closed to new volunteers. We are onboarding all volunteering into our Marin County “Surge” Unit (description to left) due to relaxed training and participation requirements during COVID-19 activation.

On Monday 3/30, at the direction of the CA Governor’s Office announced mass hiring of paid medical professionals to support California’s response efforts to the COVID-19 Pandemic. The team is called the California Health Corps and if you sign up for the CHC (COVID-19 team), then you will be considered a state resource and are not guaranteed local deployment. Marin County does not oversee the CHC. If you have questions about the California Health Corps, please contact DHV@emsa.ca.gov.

If you registered for the newly-formed California Health Corps but you want to volunteer (unpaid) locally for Marin County, please email MMRC@marincounty.org and we will transfer your account from the CHC to the Marin County Unit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

VOLUNTEER DEPLOYMENT PROCESS

Registration in the DHV system does not guarantee a volunteer placement or deployment. Volunteers are not to self-deploy and must be scheduled and confirmed through a representative from the County of Marin. Steps to deploy: 

  1. Receive Disaster Healthcare message from the County of Marin requesting availability. 
  2. Receive assignment confirmation from a County of Marin employee. Volunteers are not to self-deploy.
  3. Complete volunteer paperwork
  4. Receive just-in-time training
  5. Take the Disaster Service Workers (DSW) Oath.

For additional information: mmrc@marincounty.org mmrc_annual_meeting_3.jpg