County of Marin Health and Human Services

Public Health Preparedness

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email 457-INFO@marincounty.org.
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

 

Novel Coronavirus Information

Marin County Public Health is working closely with the California Department of Public Health (CDPH), the Centers for Disease Control and Prevention (CDC), and our regional and local partners to protect our community. We will be providing regular communication and guidance to the Marin community. In addition to the CDC page linked above, you can find more information regarding Coronavirus here: https://www.marinhhs.org/coronavirus

Joint Statement Against Discrimination

Extended Power Outage Preparedness Information

Please see the information about Preparing for Extended Power Outages at https://www.marinhhs.org/preparing-extended-power-outages

Sistema de alerta de emergencias - Alert Marin

Registrarse para el servicio de notificacion de emergencias de Alerta Marin. Este sistema se utiliza para alertar al publico de posibles situaciones de emergencia como tomar refugio en lugar por si hay un derrame de materiales peligrosos o una evacuacion por un incendio forestal. https://tinyurl.com/y4r8gwbn

Program Overview

Photo of preparedness exercise.

The Marin County Health and Human Services (HHS) Public Health Preparedness (PHP) Program is responsible for the administration of the Public Health Emergency Preparedness (PHEP), Hospital Preparedness Program (HPP), and Pandemic Influenza grants.

The PHP program leads the medical and health planning efforts for emergency response to disasters that impact the health of our community. PHP works with many different stakeholder groups, including healthcare facilities, community-based organizations, law enforcement, fire personnel, city and town governments, other programs within HHS and many more to ensure a coordinated and effective response for the whole community.

Resources

Being prepared for any emergency will help reduce the burden on our healthcare system when a disaster strikes. Ready Marin has resources for building a variety of emergency kits for individuals and families, provides information on the Community Emergency Response (or CERT) teams, and lists classes and other resources to help you get and stay prepared. See volunteer information for specific information about CERT, American Red Cross, and Marin Medical Reserve Corps.

Resources for Vulnerable Populations:

General Resources: