County of Marin Health and Human Services

Community Health and Prevention

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County’s largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817.
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 57-INFO (415) 457-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)


Community Health & Prevention (within Marin County Division of Public Health) works daily to improve the conditions that contribute to poor health and to support a quality of life that promotes the health and well-being of all county residents, with special attention to those under served. While Marin County Public Health works across the three Levels of Prevention and the Spectrum of Prevention, Community Health & Prevention focuses on Primary Prevention – preventing disease or injury before it ever occurs.

The health of a community depends on more than access to health care. Healthy communities are composed of a physical environment that promotes health where individuals easily connect with community partners, healthy food systems, and safe environments. Increased access to these things allow us to thrive. The conditions in our  communities where we live, learn, work and play have a critical impact on our ability to make healthy choices. Where we live, learn, work and play has a major impact on our health.