County of Marin Health and Human Services

Dispensing Partner Program

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County's largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

emergencyprepchecklist_med.jpgIn the event of a large scale infectious disease exposure there will be a need to quickly provide medications to the population in a short period of time. The Dispensing Partner Program is an opportunity for businesses and other local organizations to assist Public Health Officials in preparing for and responding to potentially serious, even catastrophic, infectious disease threats to the community.

  • Work with Marin County Health and Human Services to create a plan for providing medication to your staff and their families
  • Receive direct communication from Marin County Health and Human Services following a large-scale exposure to an infectious disease
  • Provide medications for your staff and their family members as needed
  • Staff members report to work to receive medications for themselves and their family
  • Reduces wait-time for your staff to receive medication
  • Help the community by reducing number of people needed to be served at community-based Points of Dispensing (PODs)

For information about how to become a dispensing partner please contact the Public Heath Preparedness program at