County of Marin Health and Human Services

Area Agency on Aging

Information on Service Adjustments During the COVID-19 Emergency

HHS is the County's largest department with more than 700 employees who work at many sites throughout Marin. Many HHS offices have reopened with limited staffing to the public. Staff will continue to provide services remotely when possible for safety reasons, and residents in need of HHS services should consider conducting conversations over the phone or email when possible. Please call ahead if you have an appointment or require in-person assistance.

  • Adult Protective Services: (415) 473-2774.
  • Skilled Nursing/Assisted Living Ombudsman: (415) 473-7446.
  • Child Protective Services: (415) 473-7153.
  • Public Assistance Call Center (Medi-Cal, CalFresh, CalWorks): 1 (877) 410-8817, or visit
  • General Relief: (415) 473-3450.
  • Behavioral Health and Recovery Services Access Line: 1 (888) 818-1115.
  • For information on resources and services specifically for older adults (persons 60+), persons with disabilities and family caregivers, call (415) 473-INFO (415) 473-4636 or email
  • HHS created a phone hotline, (415) 473-7191 (CRS 711), and an online contact form, for residents to contact staff with questions or concerns about the virus and about the county and community response. The call center is open from 9:30 a.m. to noon and 1 to 5 p.m. weekdays, and interpreter services are available.
  • Dial 711 for CA Relay Service (link is external)

If you are seeking information related to COVID-19 (Coronavirus), please visit our Public Health website, call the COVID-19 hotline (415) 473-7191, or email the COVID-19 Information Team. If you are seeking information and resources for older adults, persons with disabilities, or family caregivers, please email us at or call 415-473-INFO.

Due to the COVID-19 situation, we are experiencing very high call volumes. We will return your call as soon as possible. Thank you.

Marin County Aging and Adult Services (AAS) acts as the Area Agency on Aging (AAA) for Marin County, under a framework and funding put forth in the Older Americans and Older Californians Acts. The AAA is the leading planner, administrator and funder of services for persons over 60 and family caregivers in Marin County. 

To create a well-coordinated, community-based system of care in Marin, the AAA provides services directly from its offices as well as contracts with a network of private and non-profit agencies.  The AAA funds more than $1 million in services for its targeted population.  

Among the services provided by the AAA and its home and community contractors are:

  • Assisted Transportation
  • Caregiver Registry
  • Case Management – Rural Marin
  • Chores
  • Congregate Meal Program
  • Family Caregiver Support Programs
  • Home Delivered Meal Program
  • Information and Assistance
  • Legal Services
  • Long-Term Care Ombudsman
  • Senior Center Activities
  • Visiting – Rural Marin

For information about services for older adults and their families in Marin, visit the Community Resource Guide or call the Information & Assistance hotline at (415) 473-INFO (4636).

The Board of Supervisors established the Marin County Commission on Aging to advise the Area Agency on Aging on the needs of older adults. Visit the Commission on Aging page for more information and meeting agenda/date/locations.